Technology Summer Support Information
The summer is a busy time for the technology department, as there are a number of projects being worked on as we prepare for the coming school year. Even during the summer, there are programs we support. This year is more complicated, as we are changing the iPad management system for staff and students. This new system will provide us new opportunities once the migration is complete. We will provide additional information to parents on new tools as they enroll students. In the meantime, if students using USD 469 iPads for summer programs need support, they may request assistance through the following methods.
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Students may submit a ticket via email at studentsupport@usd469.atlassian.net.
- By visiting our support website at https://usd469.atlassian.net/servicedesk/customer/user/login?destination=portals. You will need to set up an account which will allow you to track any submitted issues. Click here for instructions on how to set up an account.